Contacts
North Haven Lodge is an independent review website covering sports betting apps and online casinos for readers in Canada. We are always glad to hear from our readers, and below you will find the best way to get in touch with our editorial team in 2026.
How to Reach Us
The only official way to contact our team is by email:
Please include a clear subject line and, if relevant, the title of the article or review your message refers to. This helps us route your email to the right person faster.
What You Can Write About
We welcome messages on any of the following topics:
- Questions about our content — anything you would like clarified about our reviews, ratings, or how we test sports betting apps;
- Corrections — if you spot outdated information, a factual error, or a broken detail in one of our articles, let us know and we will fix it;
- Feedback — suggestions, ideas for new reviews, or general comments about the site are always appreciated;
- Partnership requests — advertising, affiliate, or other business cooperation proposals.
Response Time
We read every message we receive. Our team usually replies within a few business days. During busy periods or public holidays it may take a little longer, but we do our best to answer every email as soon as we can.
Questions About Your Casino Account
Please note that North Haven Lodge is not a gambling operator. We do not accept bets, process payments, or manage player accounts of any kind. For this reason, we cannot help with:
- deposits or withdrawals;
- bonus terms, wagering requirements, or missing promotions;
- account verification (KYC), blocked accounts, or password recovery;
- disputes over winnings or bet settlement.
For any of these matters, please contact the customer support team of the casino or sportsbook where you hold your account — you will usually find their live chat or support email on the operator's official website.
Need Help With Gambling?
If gambling stops being fun and starts to feel like a problem — for you or for someone close to you — free, confidential support is available in Canada, 24/7:
ConnexOntario — Problem Gambling Helpline: 1-866-531-2600 (www.connexontario.ca). This service connects callers across Canada with treatment, counselling, and self-exclusion resources, and can direct you to the appropriate provincial support program.
You can also ask your provincial gambling authority about self-exclusion programs, deposit limits, and other responsible gambling tools offered by licensed operators.